snack

How it works

A clear path from question to care.

Start with Snack for routing and administrative intake. When clinical judgment is needed, the care path belongs to a licensed clinician.

Six-step care journey

Know who is responsible at every step

Explore the end-to-end flow. Every step says whether it is available now, limited by a vendor gate, or still planned.

Step 1 of 6

Ask Snack

Available now

Describe what you are trying to do in plain language, or go directly to intake.

What you do
Choose a program path. The assistant routes and explains only.
Who you interact with
Snack’s clearly labeled AI assistant
What happens next
Snack routes you to sign-in, intake, your dashboard, or support.

What to expect

Snack routes and explains. It does not assess symptoms, diagnose, prescribe, or interpret medical information.

Open ask snack

Select any step to pause the guide and explore at your pace.

Current scope: Ask, intake, Snack scheduling, and clinician messaging are available. Live SMS, MD Integrations, and Google Calendar stay off until those vendor gates are set. Legal pages are pending counsel review.

Clear responsibilities

One journey, three distinct roles

What you do

You share intake details with Snack and clinical information with the clinician. You confirm bookings.

What Snack does

Snack routes and explains. It does not assess symptoms, diagnose, prescribe, or interpret medical information.

What the clinician does

A licensed clinician assesses, diagnoses, and prescribes when clinically appropriate. Medication is never guaranteed.

Labeled handoff

Labels make the handoff visible

This example shows the boundary between routing and a clinical conversation. Labels stay on every message.

  1. You

    Patient message

    I’m ready to start the visit process.

  2. AI Assistant

    Administrative routing

    I can open intake. I’m not a clinician and won’t provide medical advice.

  3. Licensed clinician

    Planned clinical lane

    Clinical questions and care decisions happen here after a live integration is connected.

Start where you are

Ask for direction or begin intake directly.

Snack can explain routes and collect administrative details. It does not assess symptoms, diagnose, or prescribe.