snack

How it works

A clear path from question to care.

Start with Snack for routing and administrative intake. When clinical judgment is needed, the care path belongs to a licensed clinician.

Six-step care journey

Know who is responsible at every step

Explore the intended end-to-end flow. Every step says whether it is available in preview, simulated, or dependent on a planned MDI integration.

Step 1 of 6

Ask Snack

Available in preview

Describe what you are trying to do in plain language, or go directly to intake.

What you do
Choose a service path and share only the administrative facts needed for routing.
Who you interact with
Snack’s clearly labeled AI assistant
What happens next
Snack routes you to sign-in, administrative intake, your dashboard, or support.

Preview disclosure

Snack routes and explains. It does not assess symptoms, diagnose, prescribe, or interpret medical information.

Open ask snack

Select any step to pause the guided preview and explore at your pace.

Preview scope: Scheduling, live doctor calls, clinical assessment, and clinical fulfillment are planned MDI integrations. Current case data, clinician messages, and commerce fulfillment are synthetic.

Clear responsibilities

One journey, three distinct roles

What you do

You share administrative routing details with Snack and clinical information directly with the clinician.

What Snack does

Snack routes and explains. It does not assess symptoms, diagnose, prescribe, or interpret medical information.

What the clinician does

A licensed clinician assesses, diagnoses, and prescribes when clinically appropriate.

Illustrative handoff

Labels make the handoff visible

This example shows the boundary between administrative routing and a future clinical conversation. It is synthetic, not a live care interaction.

  1. You

    Patient message

    I’m ready to start the visit process.

  2. AI Assistant

    Administrative routing

    I can open intake. I’m not a clinician and won’t provide medical advice.

  3. Licensed clinician

    Planned clinical lane

    Clinical questions and care decisions happen here after a live integration is connected.

Start where you are

Ask for direction or begin intake directly.

Snack can explain routes and collect administrative details. It does not assess symptoms, diagnose, or prescribe.